RELEVANT WORK

Voila Nutrition LLC Apr 2020 - Present

Founder

Engaged in professional networking to maintain strong relationships with communications and media professionals to drive partnerships and effective dissemination of mass communications
Drafted press releases detailing relevant newsworthy information and supporting brand image, and worked with news media to spread positions
Implemented stories and anecdotes into speeches to make information more entertaining
Researched material extensively before writing informative speeches

Registered Dietitian I, Corporate Services Segment

Liaised and contributed nutrition information, education, newsletters, flyers, bulletin boards, calendars, promotional slideshows, website, and social media posts among two corporate clients and four locations
Hosted and structured biweekly nutrition-themed table talks and monthly webinars at four corporate locations
Introduced electronic health record system, Healthie to structure and schedule individual nutrition consultations, group sessions, and programs for 91 employees, who expressed interest in nutrition services

Contracted Intern

Shaped business, financial, and analytical skills in fast-paced work environment
Optimized customer experience by delivering superior services and effectively troubleshooting issues
Restructured effective improvement plans in alignment with goals and specifications
Updated tracking spreadsheets for process monitoring and reporting

Program Coordinator for Preventive Medicine and Nutrition Services

Devised computerized system for tracking patient monitoring and follow-ups
Directed smooth and efficient program development by collaborating cross-functionally across departments
Conducted screening interviews to onboard dietitians
Curated and deployed open house and open house presentation slideshow
Authored marketing via website, social media, and eNewsletter

Sales Associate

Operated autonomously in candy kiosk
Provided positive first impressions to welcome existing, new and potential customers
Helped customers locate products and checked store system for merchandise at other sites
Engaged with customers to build rapport and loyalty
Enhanced product presentation and promotional material displays, working alongside retail representatives
Educated clients on current promotional offerings and products using persuasive selling tactics
Supported loss prevention initiatives
Trained and developed new hires in company processes, product knowledge, customer service and selling techniques
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers

Waitress/Hostess/Bartender

Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest
Inspected dishes and utensils for cleanliness
Remained calm and poised when dealing with difficult customers or during busy shifts
Kept server areas clean and stocked to increase efficiency while working tables
Bussed and reset tables to keep dining room and work areas clean

Cashier/Food Runner

Addressed customer needs and made product recommendations to increase sales
Provided friendly service and assistance to customers to promote customer loyalty, satisfaction, and sales
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
Mentored new team members on sales software system and front/back of house operations
Collaborated closely with shift manager to solve problems and handle customer concerns
Worked flexible schedule and extra shifts to meet business needs